Is my ticket transferable?
Yes, you just need to print out the e-confirmation and your friend with the e-confirmation can collect the ticket from the counter.
Does the owner of the credit card, with which the ticket is purchased, need to be one of the passengers?
No. A passenger can use any card to pay for the ticket, not necessarily his own. However, please note that the passenger in whose name the ticket(s) is/are booked should carry a proof of his identity (along with the ticket) at the time of boarding the bus and a note from the card holder stating that he/she has approved the payment.
Is there any mobile friendly website or Apps?
Just visit Bus Online Ticket’s website from your smartphone, it will redirect you to the mobile site. Alternatively, you may download the apps if you are using Apple or Android platform phones.
How long is the journey from Singapore to KL by bus?
The journey will take around 5 to 6 hours depending on the traffic condition; this is also applicable for the journey from KL to Singapore.
Which MRT station is the nearest to Golden Mile Complex / Keypoint / Textile Centre?
Lavender MRT and Nicoll Highway MRT (Circle Line, yellow color line).
Should I check-in earlier to board the bus, train or ferry?
Yes, you have to check-in at least 30 minutes prior departure time. However, you are advised to check-in 1 hour earlier during festive season and school holidays due to the possibility of traffic congestion.
Is there any weight limit for the luggage for each passenger?
Every passenger is only allowed to bring the maximum of 15kg of luggage.
Will there be any toilet breaks along the journey?
The express bus will normally stop for 10 minutes for a toilet break. If you have urgent matters, kindly inform the bus driver.
Can I bring pets on-board?
No. Pets are not allowed on-board for bus, train and ferry even if they are in a carrier, crates or cage.
How do I redeem my Bus Online Ticket discount code?
Scan our list of discount codes and click the “Get Code” button. A code will be shown on your screen and the Bus Online Ticket‘s website will open in a new tab. Enter the voucher code at the Bus Online Ticket‘s checkout and your discount will automatically be applied.
Do students get a discount at Bus Online Ticket?
Some brands offer Students discount codes – if Bus Online Ticket does offer a Student voucher code then our team here at LoveCoupons.com.my will try to find them and make them available to everyone.