TUMI Promo Codes

TUMI accepts VISA, Mastercard, American Express, Discover Card, Diners Club, and PayPal.

Only the individual named on the credit card can pick up the order in-store.

For both online and phone orders, a store associate will provide additional details and directions via phone to schedule curbside service as it may vary per location. Please refrain from attempting to pick up or schedule curbside service for your items until you receive confirmation that your order is ready.

Items may ship separately depending on size, availability, and the addition of value-added services (accenting and monogramming).

You may check the status of your most recent orders by clicking on "Track Orders" under My Account.

After you have clicked "Place Order", you cannot cancel or change your order. Our system is designed to process and ship orders immediately.

You may submit an online repair request form by visiting their Service and Repair link https://www.tumi.com/repairRequestGuest and completing the online repair request form.

While exchanges are not accepted by TUMI.com at this time, they can be made in-store. You can also follow the return steps below and place a separate order on TUMI.com for the new desired item.

Gift cards, Care Kits, and personalised products, including monogrammed and TUMI Accents, are final sales.

Refunds will be made to the original form of payment. Once they have received the return, please allow 3-5 days for inspection and processing. The time it takes for a refund to appear on your credit card statement varies from bank to bank.

TUMI wants you to be fully satisfied with your TUMI products. If you aren’t, they offer complimentary returns within 30 days of receipt.