What are the Zalora payment methods?
Zalora accepts all of the major Credit/Debit Cards and PayPal.
Where does Zalora ship?
Zalora ships within the country only.
How many hours does it take for my tracking number to activate?
It may take up to 24 hours for your tracking number to activate once the “Order Shipped” email has been sent.
What if I missed the delivery?
Don’t worry, they’ll make a maximum of three delivery attempts to deliver your order. If they fail to reach you at your specified shipping address, their delivery provider will leave you a message or give you a call. A re-delivery will be attempted on the next consecutive working day.
What is the return policy?
If you are not satisfied with your order then you can return it within 30 days after delivery.