Best Lotus's Promo Codes

Lotus's accepts all major Credit/Debit Cards.

Their online shopping service is currently available in Klang Valley, Seremban, Johor Bahru, Kulai, Melaka, Ipoh and Penang. To check whether they deliver in your area, at your account setting, key in your address to find out if they deliver to you.

There are delivery slots available in 2-hour delivery windows. These are available from 10 am to 10 pm, 7 days a week. Each delivery slot has a maximum capacity, so place your order well in advance to guarantee the slot you want. You can order your shopping up to 7 days in advance.

You can cancel your order yourself up to 10 pm on the evening before your shopping is due. Just go to the “My Orders” tab and click the “Cancel order” button against the order that you want to cancel. If in an emergency you want to cancel your order OR change your delivery slot after this time, please contact Customer Services and they’ll try their best to help.

You can change the products on your order at any time up to 10 pm on the day before your order is due to be delivered but you will be required to book a new slot. Just go to the “My Orders” tab and click the “Change order” button against the order that you want to update. You will be able to add or remove products in the normal way by browsing, searching or using the promotional lists.

If you are not satisfied with any of the products, you can just hand it back to the Customer Delivery Assistant and you won't be charged for the product.

Alternatively, if you realize after the Customer Delivery Assistant has left, deliver the product and your delivery documents to the address of their hypermarket printed on the till receipt. At the Customer Services desk, you can request a refund.