What is the payment method?
You can pay for the products by credit card (MasterCard, Visa, and American Express).
What is the delivery time?
As a rule, delivery time is 3 to 5 working days after shipping the order. Please note that they are unable to ship orders to PO boxes. The delivery time will vary depending on the shipping method chosen and the location processing time.
Do I have to pay for return?
Under their Return and Refund Policy, a processing fee of 50 MYR will be charged for each domestic return. A processing fee will be deducted from the amount to be refunded for any items returned with the respective return codes.
I have received a defected product?
If the delivered products have obvious material or production defects, including damage caused by transport, please notify them of such defects immediately by email or phone. Not doing so will not affect your legal rights.