What is Eileen Fisher payment method?
Eileen Fisher accepts VISA, Mastercard, American Express, and Discover Card.
Where does Eileen Fisher ship?
Eileen Fisher ships within selected countries provided during checkout.
How can I track my order?
Tracking numbers are applied to orders once they are processed for pick-up by the shipping carrier. They are included in your shipping status email. However, it may take additional time before the package is checked into the carrier’s tracking system. That means even though your package has already shipped from their warehouse and is on its way to you, the carrier may not be able to provide any information about your package.
How long will it take to deliver my order?
Shipping your items on time is very important to them. For many items, they calculate estimated delivery dates to help you find out when these items are expected to arrive. The estimated delivery date is a calculation of several factors, including item availability, allocation time in their warehouse, the shipping method you select, and the final shipping destination.
Eileen Fisher does not currently offer weekend delivery.
What is Eileen Fisher return policy?
If for any reason you are not satisfied with your purchase, please contact them for a Returns Authorization and they will provide you with further instructions on how and where returns should be shipped as well as the amount you will be refunded. They accept unworn merchandise with the original tags attached within 45 days from the date of purchase. Return shipping costs to the International Returns Facility are the responsibility of the customer and will be deducted from your total refund.
Will I be able to exchange my order?
At this time, they are unable to offer exchanges on international orders. The original item must be returned, and a new order placed for merchandise in a new size or color. If you need assistance, please email them at [email protected]
or call them at 1.866.512.5197, UK: 0808.234.0169. Please note that stores in Canada and the UK that sell Eileen Fisher clothing cannot accept their website returns or exchanges.