What payment methods do you accept?
Cloudways accepts VISA, MasterCard, and American Express.
When will I get charged for my services?
You will be charged in the first week of every month for services used in the previous month.
How long is Cloudways free trial?
You can sign up for a free trial of three days without a credit card and experience the best hosting platform, which offers countless features to make sure that nothing stops you from achieving your goals, and you stay focused on your business growth.
How do I add funds to my account?
You can easily add funds to your account that will be used to pay monthly invoices automatically. For further help, check out the tutorial.
Can I transfer funds from one account to another?
No. Funds cannot be transferred between accounts.
Why am I getting an invoice after closing my account?
Cloudways use a post-billing process, which means you’re getting the invoice for services utilized in the previous month.