What is the payment method?
Ashley Homestore all major Debit & Credit Card.
Where does Ashley Homestore deliver?
Ashley Homestore delivers to Malaysia.
How will my purchase be delivered?
The size and weight of your online purchase are factors that help them determine the most efficient delivery method.
Standard Shipping - They ship smaller, lighter items via courier or mail (e.g. UPS, Fed Ex, or USPS). You’ll receive a notification as soon as the order ships. Items may require assembly.
In-Home Delivery - will deliver larger items in one of two ways: directly from an independently owned and operated (depending on the store proximity to the final destination) or via their shipping service.
What if I receive a wrong order or item?
If incorrect items are delivered or your order is incomplete, contact them and they will make it right. Call Customer Care at 866-436-3393, Monday through Friday, 7 a.m. to 7 p.m. (CT) & Saturday, 7 a.m. to 5:30 p.m. (CT).
What if I receive an incomplete order?
In order to serve you as quickly as possible, items will ship as available and many times are sent using different delivery methods. It is common for Standard Shipping items to arrive separately. Items may require assembly. Larger In-Home Delivery items will also arrive in a separate time frame. To find out when your items are scheduled for delivery, go to My Account and click on Order History. You can also check on your order by calling Customer Care at 866-436-3393, Monday through Friday, 7 a.m. to 7 p.m. (CT) & Saturday, 7 a.m. to 5:30 p.m. (CT).