What payment methods do you accept?
Peggybuy accept payments PayPal only.
Do you ship internationally?
Yes. Peggybuy ships Internationally.
How do I cancel an order?
To cancel an unpaid order, simply log into your account, go to βMy Ordersβ and cancel the unnecessary order by clicking the βCancel Orderβ button.
You can cancel it before the order status changes to βProcessing.β
Log into your account and send a message or find "Online Chat" if it is urgent, we will make arrangements as soon as possible. Please note that once the order is shipped out, it is unable to be canceled. You can wait to see if you like it or not, if you find that you are still not satisfied with the item, please refer to the instructions found under the category βReturnβ.
How do I check my order status?
Peggybuy members can log in to your accounts and click βOrdersβ to view order details and order status updates. Guests will receive a confirmation email containing order details and a link. In order to protect your privacy, you can check the status of your order by clicking the link and creating your Peggybuy account.
What is Peggybuy's return policy?
Your satisfaction is their primary concern. You may return an item that you are not satisfied with within 30 days after receiving your order and receive a full refund once they receive the returned package. Contact service@peggybuy.com to assist you in the return process.
Please note that any shipping fee you paid for the order will not be included in the refund. You are responsible for return shipping fees.
What is Peggybuy's exchange policy?
Currently, they are not able to offer an exchange for any shipped orders. If you want a different size or different item, please place a new order.