What are the Pawz payment methods?
Pawz accepts VISA, Mastercard, American Express, Discover Card, and PayPal.
Where does the Pawz ships?
Pawz ships worldwide.
How soon will I receive my order?
They offer Free Royal Mail 48hr delivery for orders being shipped to the UK. They aim to dispatch using this service in 1-3 days of receiving your order.
Will I be notified when my order is shipped?
You will receive a confirmation email after you have placed your order, and another when your order is sent out.
Why isn’t my promo code working?
When you enter the promo code on the checkout page, you will be able to see if the code is still valid or not. If it isn’t working, first you’ll want to double-check that you have typed the promo code correctly. Codes are case sensitive and must be entered exactly as they appear on the coupon.
What do I do if my item is faulty or damaged?
They are happy to replace items if they are defective or damaged. If you need to exchange it for the same item, send them an email at the support Pawz website and they will organize this for you.
Can I return my Items?
Yes, they accept returns of products within 30 days from the date of purchase in their original condition.