What is the payment method?
Paul Fredrick accepts all major Credit/Debit Cards and PayPal.
Where does Paul Fredrick ship?
Paul Fredrick ships within the selected network provided during checkout.
When will my order process?
Most non-customized orders are processed in 1 business day. All packages are shipped on business days only. Most carriers deliver Monday through Friday, excluding Holidays. Allow 2 additional business days for processing of monograms, engraving and gift services. Alterations can take 5 business days to process. Changes cannot be made to in-progress orders.
What is Paul Fredrick return policy?
They guarantee a perfect fit. If you are not completely satisfied, please contact them at 1-800-247-8162 or firstname.lastname@example.org so that they may have an opportunity to make it right.
What is Paul Fredrick exchange policy?
Exchanges are free within 90 days.
Complete the return form, which is located at the bottom of your packing slip. Note which items are being returned, along with the items requested in exchange. Then choose from one of the shipping options below. Once received, your replacement item(s) will be sent to you with no additional shipping fee.
Expect your replacement order to ship 2-4 business days after your return has been received.
Will I be able to get a refund?
Return the item(s) within 90 days and receive a prompt refund of the item purchase price.
After 90 days, a pro-rated refund will be issued for any item returned in original condition based on the item and its age. Please contact them at 1-800-247-8162 and they will be happy to provide you with the amount available for a refund.
Fill out the return form, located on the back of your packing slip, note the items being returned along with a request for a refund, and enclose in your package. Then choose one of the shipping methods below.
How long will it take to process my refund?
Refunds are normally processed within 2 business days after receipt of your return and may take an additional 3-5 business days before it appears on your bank statement.