How can I pay for my order?
Parisian Fashion accepts VISA, Mastercard, Amazon Pay, and PayPal.
Can I cancel my order?
To make sure you receive your items on time, they start processing your order as soon as they receive it. This means that once your order has been placed, you will be unable to cancel it.
Can I exchange an item?
Unfortunately, they don’t offer exchanges online right now. You can return your item to them for a refund, and then place a new order for the items of your choice.
When will I receive my refund?
They will process your return as soon as they can; Please allow 10 working days for your refund to be processed. If you have not received your refund within 15 working days of returning your item/s. back to them please contact their customer service team for assistance.
What is your return policy?
Items must be returned within 14 days from the date you have received your order, They will not accept return after this time has passed. All the items should be in the original unwashed and unworn condition and all the tags should be attached once the tag is removed the item cannot be returned. They offer FREE RETURNS for UK customers however you must obtain proof of postage just in case your order is lost on its way back to Parisianfashion.com
Do you refund the delivery charge?
Unfortunately, they do not refund the delivery charge unless the full order was received faulty or you have cancelled your order.