What are the payment options?
Palgrave Macmillan accepts all major Debit/Credit Cards.
Do you ship Worldwide?
Yes, Palgrave Macmillan ships Worldwide.
What happens after the order has been placed?
After submitting your payment details, you will receive an order confirmation by eMail. Furthermore, you will receive an official invoice in a couple of days.
If you purchased an eBook, chapter, or article you may download all available formats immediately after completing the order process. You can always re-download your purchased digital content from your bookshelf located under your account information (note that you must be LOGGED IN in order to see this).
I can’t find my eBook?
Your eBookshelf is located under your account information (note that you must be LOGGED IN in order to see this). If you can’t find your eBook there, please send your order confirmation or invoice to customerservice@springernature.com and their Customer Service Team will load the eBook to your eBookshelf. If you don’t have the order confirmation or invoice, please send your order number, eISBN, date, your name and active eMail address to their Customer Service Team and they will retrieve your order.
What is Palgrave Macmillan return policy?
Palgrave Macmillan accepts print book returns within 14 days after receipt (end customers). Here you can find the returns address for your location, as well as all necessary information regarding their returns policy.