What are my payment options?
JigsawPuzzle accepts VISA, Mastercard and PayPal.
Do you ship internationally?
Yes. JigsawPuzzle ships internationally.
What are the delivery times?
Europe delivery within 3/5 days regarding country, delivery fees according to delivered country.
Worldwide delivery within 7/21 days regarding country, delivery fees according to delivered country.
What to do if you are missing a puzzle piece?
If your missing piece is away from any edges please send the surrounding 24 pieces to your missing piece. Include any edge pieces if necessary. If you cannot send 24 because it is too close to the edge, don’t worry. If the missing piece is an edge piece, then the surrounding 14 pieces will be enough.
Why do puzzles have missing pieces?
It’s possible the piece could be stuck in the flap or a corner. It could have happened during production, packaging, or transport. Do a thorough search of the room or any rooms that you have used for opening, constructing, glueing, transporting, storing, or even thinking about the jigsaw puzzle.
What is your return policy?
If you are not entirely satisfied with your purchase, you are able to return your item within 30 days of receipt for a full refund or replacement.