*Passengers who have been re-protected on other means shall not be paid with DBC if the delay at point of arrival does not exceed four hours when compared to the original schedule.
*Carriage is denied for reasons beyond the control of ET he/she is not checked in before or at the latest check-in time.
*The behavior, health condition or immigration status of the passenger as such entitles ET to refuse the passenger.
*He/she has refused to comply with the lawful instructions of ET
*He/she has refused to undergo security check
*Holding ID(Airline staff ticket) ticket or reduced rate ticket.
*Holding a ticket blacklisted as lost, stolen, fraudulent or otherwise suspicious.