What is Chic Me payment method?
Chic Me accepts secure payments via PayPal, Visa and MasterCard.
Where does Chic Me ship?
Chic Me ships within the countries that are available during the checkout process.
How do I track my order’s progress?
If you have any trouble tracking an order on your own you can contact a member of their customer service department and provide your registered email address and/or order number. Just contact them by clicking “Contact seller” in your order account with submitting the ticket, they will reply to you within 24 hours.
How do I receive my refund?
In the event you are unhappy with your order, they are able to provide full refunds to customers once the products are shipped back to them. In the event that shipping costs would exceed the value of your items, they will make an agreement with you on your unreturned items. Please do not make returns directly to the address on the package received. Please only send to the address that their customer service provided.
What if my order is damaged or defective?
In the unfortunate case that one of their products arrives damaged or defective, they offer full refunds. They ask that you provide a photo of the product to their customer service department so that they may work to process your refund request. Please contact us by clicking “Contact seller” in your order account with submitting the ticket, they will reply to you within 24 hours.